Our mission
We take pride in having created a loyal customer base that exceeds expectations, by delivering products that meet customer needs within the framework of quality standards, with expert employees who are responsible and attentive to details, and possess high morale. Our vision is guided by our mission.
Our mission
- To be the best in our field of operation across all industries.
- To be the leader and reference point in our industry.”
- Producing products beyond expectations and demands
- Advancing your way with solution-oriented colleagues
- To be preferred with creative ideas and competitive power
- To be a business that has a say in the global market that meets customer demands with its management and personnel infrastructure that supports innovations.
- To be the preferred business regardless of its social, cultural and impact-sensitive position.
- As a result, our vision will be to have an exemplary place and always protect this place by adding positive values to humanity, nature and future generations as a practitioner of quality in all sectors in which it operates.
OUR VALUES
- Outstanding work ethic and working honestly
- Be open to change
- Giving importance to education and technology,
- To guide our customers, to inform them clearly, clearly and honestly
- Giving priority to customer requests based on customer satisfaction
- Working with corporate identity, team and team spirit by connecting company activities to systems and procedures
- Maintaining and improving the achieved success,
- To exceed the limits we have drawn with our innovative and creative approach, imagination, courageous initiatives and customer satisfaction support.
- Knowing the value of economic growth and profitability
- Solution-oriented work for customer satisfaction
- Not to lose faith and enthusiasm to be the best in the subject
- To be scientific and researcher
- To take rational risks to sustain our existence and increase our power
- To protect our product quality, service standards and reliable image of our brand at all times.
- To provide better service to consumers indirectly by supporting the sales channel uninterruptedly.
- To be an exemplary organization that respects the society and environment we are in.
- Communicate honestly and clearly by making promises to customers
- Eliminate hazards
- Setting achievable goals
- Minimizing the risk of injury by creating a safe and healthy work area
- In order to contribute to the protection of health, which is the most important factor for employees to lead a quality and successful life, care is taken to provide periodic health services on time.
- Timely training is provided by our occupational safety specialist and our Occupational Safety Doctor on the occupational health and safety of the employees.
- Customer-oriented approach, requests and complaints as soon as possible and confidentiality.
- Within the framework of the principle, we are committed to responding, troubleshooting and continuously improving our system in a transparent, understandable, objective, effective and efficient manner, always accessible.
- You can easily access the necessary communication infrastructure for the customer to easily convey their demands. By phone, mail or whatsapp channels
- The price request, reconciliation complaint, supply demand, etc.
- You will be informed by the authorized unit via phone, mail or whatsapp channel.
- We evaluate your demands, expectations and problems fairly and impartially.
- Personal and corporate information received from the customer is never shared by individuals, institutions and organizations.
- We continue our work by addressing the customer’s demands and expectations with the understanding of providing quality service in an open, transparent, fast, reassuring and customer-oriented manner. We offer effective, realistic and applicable solutions.
- No fee is charged for the offers, regardless of which department you apply to.
- We carry out all our pre-sales and post-sales processes with a customer-oriented approach, and if you have any complaints, we conclude with a company policy that is open to improvement and devoted.
- We provide clear and accurate information.
Prevention of Discrimination: Discrimination between employees and job candidates based on language, religion, race, color, gender, political opinion, belief, sect, age, physical disability, pregnancy and similar reasons is not accepted, and their promotions and wages are determined according to their job abilities.
Health First: In order to contribute to the protection of health, which is the most important factor for employees to lead a quality and successful life, care is taken to provide periodic health services on time.
Working Principle: We plan the working hours and leave days fairly, taking into account the personal rights of the employees.
If overtime is to be done during working hours, overtime is applied on a voluntary basis.
Education and Child Labor: Employees under the age of 18 are sent to vocational education high schools legally.
Wage Determination: For employees over the age of 18, which are determined by law, wages are determined according to their abilities and promotions by determining their salaries not below the minimum wage.
Requests and Complaints: Management representatives listen to the requests and complaints of all employees and report them to the management. Complaints are classified by taking solution methods in necessary matters.
